Privacy Policy
This policy explains how LISA FERNANDES LLC handles information when people visit LISFERN Cloud, create an account, request consultation, or use cloud communication services.
1. Information we collect
We may collect account identifiers, contact details, company information, consent records, support messages, service configuration, request identifiers, and security or usage events.
Customers may provide communication data through contracted services. The applicable agreement defines the parties’ roles for that data.
2. How information is used
We use information to provide accounts and services, process consultations, secure access, diagnose incidents, improve reliability, communicate service changes, and meet legal obligations.
Marketing or service-message consent is recorded separately and may be withdrawn through the available contact channel.
3. Sharing and processing
Information may be processed by infrastructure, communication, security, analytics, and professional service providers working under appropriate terms.
We do not sell personal information. Data may be disclosed when required by law or necessary to protect users, services, or rights.
4. Retention and security
We retain information for the period needed to provide services, maintain records, resolve disputes, enforce agreements, and comply with law.
LISFERN Cloud uses technical and organizational safeguards, but no networked service can promise absolute security.
5. International processing
Cloud communications may involve processing across regions. Where required, LISFERN Cloud uses contractual and operational measures for cross-border processing.
Customers remain responsible for confirming that their communication use case and recipient data comply with applicable law.
6. Choices and contact
Depending on applicable law, you may request access, correction, deletion, restriction, or portability of personal information. Identity verification may be required.
Privacy questions and requests may be sent to the contact address shown on this page.